Nova Elite LLC
ERP CLOUD SOLUTIONS
Our Clients
Meet
The North Star Ledger
Retained Advisory
Nova Elite LLC
ERP CLOUD SOLUTIONS
Our Clients
Meet
The North Star Ledger
Retained Advisory
More
  • ERP CLOUD SOLUTIONS
  • Our Clients
  • Meet
  • The North Star Ledger
  • Retained Advisory
  • ERP CLOUD SOLUTIONS
  • Our Clients
  • Meet
  • The North Star Ledger
  • Retained Advisory

Retained Advisory Services

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Value vs. Timesheets

Institutional Knowledge & Governance

Institutional Knowledge & Governance

Institutional Knowledge & Governance

The Hourly Problem: Hourly consultants often jump in and out. They don't own the long-term "Technical Roadmap" or the documentation.

The Subscription Value: As your Subscription Architect, I own the Governance. We manage your UAT, maintain your technical handbook, and ensure your 2026.1/2 release upgrades are seamless. We become the "Safe Hands" for your entire NetSuite investment.

From "Reactive" to "Proactive"

Institutional Knowledge & Governance

Institutional Knowledge & Governance

The Hourly Problem: Hourly billing is inherently reactive. You only call me when something is broken (e.g., a sync fails or the G/L doesn't balance). This creates "Technical Debt" because we are constantly patching symptoms rather than fixing root causes.

The Subscription Value: A subscription allows us to act as your Embedded Architect. We are proactively auditing your integration logs, monitoring your inventory valuation, and performing "Health Checks" before they become month-end nightmares. 

Predictable Expense Planning

Predictable Expense Planning

Predictable Expense Planning

The Hourly Problem: Invoiced amounts fluctuate wildly. One month is $2k, the next is $15k because of a "system emergency." This makes department budgeting difficult for the Controller.

The Subscription Value: You get a fixed, predictable OpEx cost. You can budget for "NetSuite Excellence" with a flat monthly fee, knowing that high-level architectural oversight is always covered.

Incentive Alignment

Predictable Expense Planning

Predictable Expense Planning

The Hourly Problem: There is a hidden conflict of interest. If I use AI-driven tools or Six Sigma Lean principles to fix a problem in 1 hour instead of 10, I am "penalized" with lower billable pay.

The Subscription Value: Our goal is to make your system so stable that it requires less manual intervention over time. In a subscription model, our incentive is to build permanent, automated solutions that increase your system’s velocity. You are paying for the result (a scalable ERP), not the clock.

Frequently Asked Questions

Reach us at contact@novaelite-llc.com if you cannot find an answer to your question or have an inquiry.

Services are designed for a CFO or CIO who wants a knowledgeable expert on speed-dial to ensure their $100k+ annual ERP investment actually works. Why does it work for you?

  1. Predictable Spend: Your CFO can budget for "NetSuite Excellence" without the "spiky" invoices of a traditional implementation partner.
  2. Institutional Knowledge: Nova Elite becomes an extension of your team, understanding their business logic better than a revolving door of junior consultants.
  3. Risk Mitigation: Nova Elite will catch the "Negative Inventory" or "Sync Error" before it becomes a month-end nightmare.
  4. Hourly billing rewards slow work and reactive "firefighting," whereas a subscription rewards efficiency, stability, and proactive architecture.


Instead of billing you hourly to fix things after they break,  I am proactively auditing your G/L, managing your integrations, and leading your optimization roadmap every single month. You get a Principal-level Architect for a fraction of the cost of a full-time hire or a big-box firm.


1. The Core Pillar: "The Stabilizer" (Foundational Support)

  • Architectural Oversight: "Health Check" of the G/L, sub-ledgers, and integration syncs (Celigo/SPS/Amazon) to prevent data "debt."
  • The "On-Call" Expert: High-level advisory for troubleshooting, "what-if" scenario planning, or emergency process rescue. Custom link to ticketing system with one business day response.
  • Release Management: Managing the bi-annual NetSuite upgrades (New Release 2026.1/2) including regression testing of your custom scripts and workflows.
  • Sandbox Management: Ensuring your Sandbox environment is regularly refreshed each quarter and integrations are available when needed.

2. The Performance Pillar: "The Optimizer" (Continuous Improvement)

  • Process Re-engineering (BPR): One "Deep Dive" optimization project per quarter (e.g., overhauling Landed Cost, automating Commissions, approval workflow, or refining WMS flows).
  • Advanced Reporting & BI: Custom SuiteAnalytics and Power BI dashboard maintenance to ensure the Executive team has a "Single Source of Truth."
  • Master Data Governance: Ongoing audit of Item Records, Tax Nexuses, and Customer records to ensure "Clean Data" for all retail/manufacturing channels.
  • Training: Online NetSuite onboarding and upgrade training customized to your NetSuite environment.

3. The Governance Pillar: "The Lead PM" (Rigor & Compliance)

  • Project Governance: Applying Six Sigma Lean principles to all internal NetSuite requests; prioritizing the backlog based on ROI and Fiscal Impact.
  • UAT: Managing the User Acceptance Testing for any new features.
  • AI-Enhanced Efficiency: Utilizing Generative AI tools to facilitate generating technical documentation and test scripts, reducing internal project timelines.
  • Documentation: maintaining a "ERP Playbook" so you aren't dependent on tribal knowledge. Monthly status reports will be sent on the second Friday of each month.


We start with a fixed-fee Onboarding/Triage Period for the first 90 days. This allows us to clear out the technical debt and stabilize the environment. 

Once we hit Day 91, we transition into the Strategic Subscription to maintain that excellence, manage upgrades, and drive new optimizations.


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