NAWBO 2026 Innovation Award Recipient: Recognized for outstanding leadership and contribution to the Detroit business community.
With over 20 years of experience at the intersection of technology and business leadership, Sarah Burns is the Founder and Managing Consultant of Nova Elite, LLC. Holding a Master’s in Technology Leadership and a Lean Six Sigma Green Belt, Sarah bridges the high-level vision of the C-Suite with the functional requirements of a scalable cloud tech stack.
What sets Sarah apart is her uncompromising independence. Unlike traditional software consultants, Sarah has never been part of the Oracle corporate machine, nor does she share the values of high-pressure software sales. This separation is intentional; it allows her to operate with a neutral lens, often stepping in to remediate the "broken" implementations and architectural missteps left behind by large-scale legacy providers. Her loyalty belongs to the client’s operational health, not a software vendor’s quarterly quota.
In 2026, medium-sized businesses face a "pincer maneuver": they need the power of AI and Cloud ERPs, but are often strangled by "Spreadsheet Shadows" and aging Technical Debt. Nova Elite provides the Functional Architecture that scaling firms need without the $300k+ overhead of a full-time CIO.
Sarah’s approach is grounded in Operational Integrity and True Vendor Agnostic Strategy:
After five years of successful independent consulting, Sarah is intentionally pivoting Nova Elite toward a more community-focused and collaborative model:
"I’ve spent years building systems as an external advocate, often cleaning up the aftermath of rigid, 'big-box' implementation values. By refusing to partner with software sellers, I maintain the freedom to tell my clients the truth. Today, I am focused on integrating into diverse, high-performing teams where my architectural expertise can serve a shared mission. Whether I am acting as a Fractional CIO for a Michigan mid-market business or collaborating with a national financial institution, I believe the strongest systems are built through partnership, shared perspectives, and a commitment to collective growth."
Leadership: Six Sigma Lean Green Belt, Managing Organizational Change (Manager)
Innovation: Practical GenAI for PMs (PMI)
NetSuite: ERP Consultant, BI & Reporting Associate, AI Foundations Associate
NetSuite Modules- O2C, P2P, NetSuite Account Feeds, Manufacturing, Supply Chain, Analytics, AR/AP, OneWorld, Project Accounting, ARM, CPQ
Integrations- Celigo, SPS Commerce, NetSuite Connector
Specialized Tools - FloQast, Smartsheet, Asana, Shopify, Amazon
In 2026, the ERP consulting market has shifted away from mere "configurators" toward Strategic Advocates. Unlike the consultants who only follow a pre-set playbook, I have a proven track record of entering high-friction environments—such as a 4-year dormant system or a project stuck in phase three—and successfully steering them to stability.
I possess "Full-Stack" business expertise. I understand how a single data point moves from a Manufacturing WIP & Routing stage, through Warehouse Management (WMS), into A/R and A/P, and finally onto a Post-IPO Compliance Report. This end-to-end visibility prevents the "siloed" errors that often plague enterprise implementations.
I am not limited to a single tool. I have proficiency with the broader ecosystem—Celigo, NetSuite Connector, SPS Commerce, Shopify, and Amazon—means I architect a truly unified "cloud ecosystem" rather than just a standalone ERP.
I move beyond the reactive "hourly" model to provide proactive, embedded governance. My goal is to build permanent, automated solutions that increase system velocity and predictable OpEx.
I specialize in bridging the gap between a 'live' system and a 'functional' workforce within a cloud business ecosystem. By identifying how new software configurations disrupt existing human workflows, particularly during NetSuite ERP implementations, you ensure high adoption rates from day one.
M&A Integration: Successfully led organizations through high-stakes acquisitions by standardizing process alignment and converting disparate legacy systems into a unified supply chain model.
Gap Mitigation: Rescued failing implementations by performing deep-dive GAP analyses, identifying why users were struggling, and delivering custom reporting tools to enhance vendor management and solve real-world supply chain volume issues.
Compliance: Expert in establishing "Single Source of Truth" environments by auditing inherited system vulnerabilities and implementing rigorous Sox-compliant controls.
I serve as the "internal voice" for my client, advocating for the end-user during the technical design phase to ensure that the system within the cloud business ecosystem serves the people, not the other way around.
Executive Support: I provided strategic support to new finance executives inheriting dormant NetSuite environments during their NetSuite ERP implementations, guiding them through the transition of converging GL structures and establishing new system controls.
Project Transparency: I utilized cloud-native project assets to deliver real-time, meaningful metrics to stakeholders, ensuring that project status was transparent and expectations were managed throughout the transition, alongside effective vendor management. Unlike traditional software consultants, Sarah has never been part of the Oracle corporate machine, nor does she share the values of high-pressure software sales.
I treat change as a continuous learning process, focusing on building long-term internal expertise rather than short-term training within the cloud business ecosystem.
Culture of Innovation: Fostered internal expertise in CRM, Project Management, and Manufacturing by championing a culture of continuous learning and innovation, particularly in the context of NetSuite ERP implementations.
SME Engagement: Developed client-specific end-user training and UAT documentation, ensuring that teams possessed the applicable software-specific skills to maintain system integrity post-launch, which is essential for effective vendor management.
Mobile Adoption: Spearheaded transformative process improvements through the adoption of mobile functionality for sales operations, successfully shifting field executive behavior toward real-time data entry.
The Red Flag: Any "Yes" means they have a financial incentive to keep you on a specific platform, even if it’s no longer the best fit for your growth.
Winner of 2026 Innovation Award from the National Association of Women Business Owners (NAWBO), I have a proven ability to lead complex, high-stakes digital transformations by aligning technical roadmaps with organizational culture and business value.
I am fluent in blending the structured planning of Waterfall with the iterative flexibility of Agile. By utilizing Lean Six Sigma methodologies, I proactively identify risks early in the lifecycle and use data-driven insights to ensure resource allocation avoids team burnout and project delays.
Acting as an "on-your-side" advocate, I lead internal teams through the friction of transitioning to cloud ecosystems. In 2026's remote and hybrid environments, I lead with empathy & clarity to build trust and accountability across distributed, cross-functional teams
Nova Elite LLC - November 2020 to Present
Velosio - September 2019 to November 2020
PCG, LTD - September 2018 to September 2019
MyersHolum - February 2018 to September 2018
Mimecast - November 2016 to February 2018
Soligent - July 2016 to October 2016
Accenture - May 2015 to June 2016
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